Terms & Conditions

ORDERING

By submitting your order you are offering to buy goods at the price stated subject to our terms and conditions.

To order goods you must be 18 years old

If an item is out of stock we reserve the right to substitute any items where appropriate, we guarantee that any replacement will be of equal or greater value.

All goods are suitable for newborn babies unless stated in the product description

All sizes and measurements are approximate.  The amount of nappies in each nappy cake is approximate.

If there is a problem with your order we will make every effort to contact you.

When ordering personalised plaques it is your responsibility to ensure names are spelt correctly.  We make every effort to pick up on spelling mistakes and will always try to contact you if we notice a mistake. However we will not be held responsible if you have spelt something incorrectly, so please ensure you check the order carefully before submitting it.

PRICE AND PAYMENT

Peach Pumpkin takes all reasonable care to ensure prices, details and descriptions on the website are accurate. Peach Pumpkin reserves the right to refuse orders where product information has been mis-published, this includes prices and promotions.

All prices include gift wrapping and postage costs.

RIGHTS OF SELLER

We reserve the right to change our designs at any time

Peach Pumpkin reserves the right to refuse the sale of goods at our discretion.

DELIVERY

We currently deliver to UK Mainland only.

Delivery is FREE on all orders

Goods will only be dispatched when full payment has been made.

Peach Pumpkin will endeavour to dispatch your order within 1-3 working days on receipt of your order.  This dispatch time frame does not include Personalised Plaques which can take up to 10 working days before dispatch.

Nappy Cakes, Gift Hampers and Gift Boxes are sent via courier and should be delivered within 2-3 days.  A signature will be required.

Any date specified by Peach Pumpkin for delivery is an estimate.

We will deliver to the address you provide when you order.  Please ensure the address is correct as the address cannot be changed once the parcel has dispatched and we cannot be held liable for deliveries where the customer has provided an incorrect address.

For full details please see our delivery page.

CANCELLATION AND RETURNS

We offer a 14 day money back guarantee.  Goods must be returned to us in original condition and packaging by Royal Mail Special Delivery within 14 days of you receiving them.  We will then issue a full refund.  Buyer pays return costs.

Personalised Plaques cannot be returned unless faulty or damaged.

Please check goods on delivery, if you find the goods to be damaged or faulty, please inform us within 5 days, we will arrange collection and replacement at our expense.

PRIVACY

Peach Pumpkin is committed to ensuring that your privacy is protected. Under no circumstances will information provided by you be shared or sold to a third party.  Any information that we hold about you is for the sole purpose of processing your order.

We use Paypal to securely process your payment.  Peach Pumpkin does not have access to your financial details.

This website contains links to other sites not owned or operated by Peach Pumpkin and we take no responsibility for these websites.

Please see our privacy page for further information.

COMPETITION RULES

CHANGES TO TERMS AND CONDITIONS

These terms and conditions are subject to change at any time.